Dog Doody Patrol (“DDP,” “our,” “we”) is an independently owned and operated business providing pet-waste removal services to residences, businesses, and commercial properties. By accepting our Services, the Client agrees to the following Terms governing all sales and services provided by Dog Doody Patrol. The Client understands that our ability to provide Services may depend on factors such as yard access, grass length, weather, and other outdoor conditions.
Dog Doody Patrol offers residential and commercial pet waste removal services, including One-Time Clean, Weekly Cleaning, Every Other Week Cleaning, Monthly, and Seasonal Cleaning (Spring Cleans). We also provide sanitizing/deodorizing treatments for your yard. Pricing is based on an area size of approximately 4500 square feet; larger areas will incur additional charges.
If Dog Doody Patrol is unable to access the service area due to locked/blocked/frozen gates or dogs in the yard, the service will be skipped for that day, and charges will still apply. We recommend providing gate combinations or lock keys to avoid access issues. A $7.00 driving fee will be added to the Client’s bill if a repeat visit is needed to complete the service.
Dog Doody Patrol operates through rain and cold as long as conditions remain safe. However, severe weather, such as thunderstorms, high winds, extreme temperatures, flooding, or heavy snow accumulation, may prevent service. We do not offer refunds for missed services due to weather, holidays, or if a scooper is unable to attend due to illness or other unforeseen circumstances. Missed services will result in a double cleanup at the next scheduled visit to account for the additional waste.
We maintain our services year-round, including through winter, to keep your yard consistently waste-free. Regular winter service ensures that any waste exposed by snow melt is promptly cleared during each visit, preventing a large buildup come spring.
Additionally, ongoing winter subscribers avoid spring cleanup fees when the snow melts and secure their current subscription rates.
Dog Doody Patrol observes the following holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Day, and New Year’s Day. If your scheduled service falls on one of these days and cannot be rescheduled, we will resume service on your next scheduled date. Please note that, due to the additional waste accumulated, this service may require extra time for thorough cleanup. No refunds will be issued for holiday-related service adjustments.
For recurring services, the billing cycle begins on the first day of each month, with initial billing prorated based on the start date. In cases where a service is canceled due to weather, the subsequent service will account for the additional waste from the missed visit; therefore, we will not be issuing refunds for the missed visit. We appreciate your understanding that this service may take longer than usual to ensure comprehensive waste removal.
Late payments are subject to a $10 fee if not received by the 3rd of the month, and overdue accounts may be sent to collections after 30 days.
Dog Doody Patrol strives to maintain a clean yard; however, tall grass, leaves, or other debris may prevent us from finding all waste. Missed waste will be collected at the next scheduled visit once yard conditions are improved.
Dog Doody Patrol may collect personal information from the Client to provide services. Client data is used solely for our business purposes and is never sold to third parties.
Terms may be updated periodically. Clients are encouraged to review our website for the latest Terms, as continued use of our Services constitutes acceptance of any changes.
We reserve the right to pause operations between Christmas and New Year’s Day. The monthly rate will remain unchanged unless additional services are required.
For questions or concerns, please contact us at dogdoodypatrol@gmail.com.